We’ve upgraded our website to a new version of the content management system (WordPress 6.x). Upgrading to the new version should bring better responsiveness, fix some bugs, and result in faster page loading. As part of the upgrade, we updated the existing templates, so some parts of the website may not display correctly. In most cases, these issues are caused by outdated cached data in your browser and can be resolved by clearing your cache.
The most common cause is data stored in the cache or cookies in your browser. If you encounter problems with page display or specific elements, you can try the following steps:
1) Hard Refresh the Page
- Windows / Linux: Ctrl + F5
- macOS: Cmd + Shift + R
- Mobile browser: Tap ↻ or pull down the page until the loading spinner appears.
If this works, you’re all set.
2) Clear the Cache
If you want to clear data just for hwcooling.net, in Chrome/Edge/Brave click the lock icon to the left of the address bar and select Cookies and site data. Select the site adress and click recycle bin or Remove, or in Firefox click the information (i) button → Clear cookies and site data. On Safari (iOS/macOS), go to Settings → Safari → Advanced → Website Data, find hwcooling.net, and tap Delete.
A more aggressive method is to clear all cached data from all visited sites. This will not remove saved passwords or bookmarks.
Computer
- Chrome / Edge / Brave: Ctrl + Shift + Del → “Cached images and files” → Clear.
- Firefox: Ctrl + Shift + Del → “Cache” → OK.
- Safari (macOS): Safari ▸ Preferences ▸ Advanced ▸ check Show Develop menu, then Develop ▸ Empty Caches.
Mobile
- Chrome (Android): Menu ⋮ → History → Clear browsing data → “Cached images and files”.
- Safari (iOS): Settings → Safari → Clear History and Website Data.
3) Clear Cookies (Last Resort)
⚠️ This will log you out of some websites and delete local preferences, so we recommend trying steps 1–2 first.
Chrome
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Open Chrome and click the three-dot menu (⋮) in the top-right corner.
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Navigate to Settings.
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In the left sidebar, select Privacy and security.
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Click on Delete browsing data.
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In the dialog box that appears:
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Set the Time range to All time.
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Check the box for Cookies and other site data.
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Optionally, check Cached images and files if you wish to clear cached data as well.
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Click Delete data
Edge
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Click the three-dot menu (⋯) in the top-right corner and select Settings.
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In the left sidebar, choose Privacy, search, and services.
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Under the Clear browsing data section, click Choose what to clear.
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In the dialog that appears:
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Set the Time range to All time.
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Check the box for Cookies and other site data.
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Optionally, check other boxes like Cached images and files if you wish to clear additional data.
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Click Clear now.
If the problem persists even after following these steps, please let us know. We will take a closer look.
4) If Nothing Helps
If the problem still isn’t resolved after these steps, please contact us. Leave a comment under the article or email us at info@hwcooling.net.
A screenshot and the browser type/version will help us diagnose the issue.
Thank you for your understanding. We believe our website will now run a bit faster and more reliably for you.
